General Questions

How can we access your dashboard?
You can access the dashboard by Sign-up on our website. Once you Sign-up we will add 25 free SMS credits.
Wed, 14 Jul, 2021 at 11:28 AM
How long does it take to set up an SMS account for our business?
After the revised TRAI regulation, you need to complete the following 3 steps before you set up an SMS campaign. DLT Registration and Sender ID regist...
Wed, 14 Jul, 2021 at 11:29 AM
What if I couldn’t figure out how to use the MOBtexting portal?
MOBtexting portal is user-friendly. But we got you covered so that you don’t face any trouble. We provide free demo to everyone interested in our services o...
Wed, 14 Jul, 2021 at 11:30 AM
Are there hidden charges in your billing?
No. We will be transparent with you right from the beginning.
Wed, 14 Jul, 2021 at 11:32 AM
Will my credits expire if I don’t use them for a long time?
No. There is no expiry date on the existing credits.
Wed, 14 Jul, 2021 at 12:35 PM
Who pays for failed messages?
We deduct the balance for all SMS sent from the account. We will send every SMS that you submit to us, whether it is sent to an absent or an invalid number,...
Wed, 14 Jul, 2021 at 11:34 AM
How do I check if the message has been delivered or not after a campaign?
MOBtexting provides real-time delivery reports of all the messages sent. You can access the status of each message in the Reports section in Dashboard. The ...
Wed, 14 Jul, 2021 at 11:35 AM