Troubleshooting

Unable to send messages in the night
As per TRAI regulations, promotional SMS can be delivered only from 9 am to 9 pm.  Transactional messages such as OTPs and order updates can be delivere...
Wed, 14 Jul, 2021 at 11:13 AM
Unable to send messages to DND numbers
As per TRAI regulations, promotional SMS cannot be delivered to numbers registered in the National Do-Not-Disturb (DND) registry. MOBtexting ensures you com...
Wed, 14 Jul, 2021 at 11:12 AM
My account is prompting ‘Invalid Template’ while using MOBtexting’s SMS API
From a transactional account, you can send only those messages that match one of your pre-approved templates. Please ensure that your messages match one of ...
Wed, 14 Jul, 2021 at 11:12 AM