Customer Support Portal
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
General Questions
17
What is MOBtexting?
What is SMS?
What is SMS Gateway?
What are the messaging services you provide?
What are the Voice Services you provide?
View all 17
Getting Started
6
How to set up an SMS account on MOBtexting?
Design your first SMS campaign with MOBtexting
How to request the report on MOBtexting portal?
How to add registered Sender ID And Template on MOBtexting portal?
How to do prepaid SMS recharge on the MOBtexting portal?
View all 6
Messaging Solution
15
What is Promotional SMS ?
What is Sender ID for Promotional SMS?
How much SMS can be send in a single time ?
How much characters can be used in a Single SMS?
Can you send SMS to DND numbers ?
View all 15
Voice and Cloud Telephony
12
What is Missed Call Number Solution?
Why do I need I Missed Call Number Solution?
How do I store and enter the phone numbers?
Would someone instruct me or have it installed?
What is Voice Messaging?
View all 12
DLT Registration
32
I can’t find my Entity ID in the VILPOWER, BSNL, and Videocon DLT platforms.
Why are all my promotional SMS showing as Pushed or Expired?
What DLT regulatory changes are made live?
Do I have to include “Brand Names” in my content templates?
How do we register? What are the steps involved?
View all 32
Troubleshooting
3
Unable to send messages in the night
Unable to send messages to DND numbers
My account is prompting ‘Invalid Template’ while using MOBtexting’s SMS API
Price and Purchasing
2
How do your pricing works?
What additional taxes are applicable to me?
SMS API Integration
5
What is a MOBtexting SMS API?
How to do API integration on your Dashboard?
Do you charge us for API integration?
How long does it take to set up?
Where can I find API Documentation?
Send Bulk SMS
7
How does bulk SMS messaging work?
How can businesses buy bulk SMS messages?
How do I send bulk SMS messages for my business?
How much does bulk SMS cost?
How long does it take to send SMS in bulk?
View all 7
Help Desk Software
by Freshdesk
